One tap. Immediate help. Every time.
The Rutur SOS button is always reachable during an active ride. One tap connects you to a 24/7 safety team, shares your live location and alerts the people who matter most.
Four things that happen the moment you tap
The entire sequence — from tap to response — happens automatically. You don't have to do anything else.
Tap the SOS button
The SOS button is always visible during an active ride — one tap is all it takes. No unlocking, no menus, no typing.
Your location is shared instantly
The moment you tap, your live GPS coordinates are sent to our safety response team and to the emergency contacts you've set up in your profile.
Response team is notified
Our 24/7 safety team receives an alert with your name, driver details, vehicle plate, and a live map of your position.
We call you back
A safety specialist calls you within 60 seconds to assess the situation and coordinate assistance — police, ambulance or local support.
What our team does when you tap SOS
Your single tap triggers a sequence of immediate protective actions — all automated, all instant.
Driver account review
The driver's account is flagged immediately and they cannot accept new rides until the situation is resolved.
Location pinpointed
We continuously update your location in real time so responders know exactly where to go.
Emergency contacts alerted
Your pre-set contacts receive an SMS and a shareable live-tracking link automatically.
Authorities coordinated
We can contact local emergency services on your behalf and relay your location to them.
Set them up before your next ride
Adding emergency contacts takes under a minute. They'll be automatically alerted with a live tracking link the moment you press SOS — no app needed on their end.
- Open Rutur and go to Account → Emergency contacts
- Add up to 5 contacts (name + mobile number)
- They're automatically alerted any time you press SOS
- No app needed on their end — they receive a live link via SMS
More ways we keep you safe
SOS is one layer. See the full picture.